clipper card balance refund clipper card balance refund

Location of mushroom dispensaries in Oakland? Refunds are subject to the fees in Section 10. OK to stay in Oakland for visit to San Francisco? Registered cardholders can complete and sign a form authorizing another individual to act on behalf of the cardholder. endstream endobj 175 0 obj <>/Subtype/Form/Type/XObject>>stream For more information, including fines, please see Caltrain's fare evasion policy. We contacted Clipper and were instructed to write letters to get the refund on two cards. To find out more information about replacing an RTC card, please visit 511.org.Opens in new window. EMC If a Clipper card is not used for six months, it can be deactivated. endstream endobj 206 0 obj <>/Subtype/Form/Type/XObject>>stream Describe the situation, including your account information. After that, you need to tag on and off for each ride. The app also needs to be loaded with cash value (it doesn't simply charge as you go, like you can with the Underground in London) - so calculate how much you're going to use. Key Clipper information translated to Chinese. Paper tickets balances cannot be transferred onto a Clipper card. Bike Information and Resources for New Students, Bicycle Safety Educational Efforts at Stanford, View Maps and Holiday Marguerite Schedules, Limited Holiday Marguerite Shuttle Service, Learn About Tickets, Enforcement, and Lost/Stolen Permits, Find Parking, EV Charging, and Off-Campus Sites, Find an Electric Vehicle Charging Station, Learn About Carts, Service Vehicles, and Access, Find Rates and Request a Charter Reservation, If Your Clipper Card is Lost, Stolen, or Damaged, Alameda & West Contra Costa County Paratransit, City & County of San Francisco Paratransit, Go Pass and Smart Pass eligibility checker, If you are eligible for the VTA Smart Pass(e.g., most benefits-eligible university or hospital employees): If you would like a Smart Pass Clipper card, please submit your contact information through the, If you are NOT eligible for the VTA Smart Pass (e.g., graduate students and postdoctoral scholars): If you dont have a Clipper card, you can purchase one at a participating. Get next-day replacement and balance restoration for a lost or stolen registered Clipper card (you must call Clipper Customer Service at 877-878-8883 a day in advance to have your old card blocked). If the card reader beeps three times instead of one, your pass has been misread by the reader and you should try to tag again. Clipper is the all-in-one transit card for the Bay Area. /Tx BMC Should I stay at a hotel near the airport? Add only that total amount to your card. You can check your eligibility on our Go Pass and Smart Pass eligibility checker. /Tx BMC EMC To report it lost or stolen: Log in to your Clipper account, select Report Lost or Stolen from the More Options menu, or ; Call 877.878.8883 (TDD/TTY 711 or 800.735.2929) For a $3 fee, we can replace your adult, Youth or Senior Clipper card and restore your balance. Your refund request will typically be . Need to Order a Clippercard? Min of $5. `qp8Wkdj434T) Y endstream endobj 214 0 obj <>/Subtype/Form/Type/XObject>>stream You can also use Clippers automated phone service to hear your recent transactions or have a list sent to the email address in your account. Due to observed delivery issues this is a less secure option. If your card is registered, contact us so we can block your card from further use. How can I cancel my card and get a refund? Opens in new window. Is it possible to withdraw the cash balance from a Clipper Card - Quora f BART FinanceDepartment2150 Webster, Oakland, CA 946129th floorAttention: Requests. If we couldnt process your payment for automatic reloading, your Auto-Reload payment will fail and the card reader will say BLOCKED BAD DEBT. Learn more about resolving a block due to failed Auto-Reload payment. New. Note that only cash value can be directly transferred. E\\y\F@B.THH!*o* o Visa . Note: If you are requesting a refund for unused transit passes or tickets that were loaded to your Clipper card in error, cancelling your card is not necessary. Agreement | Clipper If your card is registered, log in to your account to obtain a transaction history report for any card listed on your account or contact Customer Service at 877.878.8883 (TDD/TTY 711 or 800.735.2929). /Tx BMC Questions about recurring transit orders, including transfer requests, can be sent to transportation@stanford.edu. Q: Ive had a Clipper card with a balance on it sitting on my dresser for probably over 5 years. If do not tag on and/or off, you will be subject to citation. Q: I have 27 cards used for a youth group which has been quiet these past couple of years and is unlikely to restart. 0 0 10.1455 10.364 re 0.749023 g Then you wouldn't have to bother about a refund. Fraudulent use and transfer of the Go and/or Smart Pass is a serious violation of the program. FAQ | WageWorks Clipper is committed to protecting your privacy. 0.749023 g Agreement | Clipper For faster replacement, you also can pick up your replacement card at an in-person service location. Each youth, senior and RTC card is automatically registered by the Clipper Customer Service Center and therefore has its own account. endstream endobj 222 0 obj <>/Subtype/Form/Type/XObject>>stream Orders will not load if your Clipper card balance is negative. Get the app here >> Note: Clipper may not be used for Giants Ferry or for group travel - one account per passenger per trip. If you get a new card in person, you can log in to your account and click on Register a New Card to add the new card to your existing account. Only registered Clipper cards are eligible for refunds. H237402VH2P0P04341Qf& 0 6 But alas, no longer on bART as they now wont let you exit like they used to. 0 0 10.1455 10.364 re Then throw your Clipper card away knowing that your negative balance is more than $3 so you got your $$ back and then some. endstream endobj 171 0 obj <>/Subtype/Form/Type/XObject>>stream (Some limitations may apply.) BART completes systemwide conversion to Clipper-only sales endstream endobj 183 0 obj <>/Subtype/Form/Type/XObject>>stream HR - Benefits - Pre-Tax Commuter Benefits | myUSF New to Clipper? Stanford affiliates who are caught transferring their Go and/or Smart Pass and individuals who accept a Go and/or Smart Pass that was not issued to them, will face confiscation and potential fines up to $400. E\\y\F@B.DHR!"g/ https://sf.streetsblog.org/2010/11/09/clipper-cards-dirty-little-secre-hint-it-can-go-negative/. You also would need to contact Stanford Transportation to request that your Go and/or Smart Pass be deactivated and new pass(es) loaded. And Metro card. `qp8Wkdj434T) Y endstream endobj 212 0 obj <>/Subtype/Form/Type/XObject>>stream endstream endobj 174 0 obj <>/Subtype/Form/Type/XObject>>stream I no longer need to use Clipper. Eventually, we got the refund. 0 { endstream endobj 205 0 obj <>/Subtype/Form/Type/XObject>>stream QMU**Q=:F KbOsW|EVHJ]e5EA?2f6#A6?X6*OYRcSW)ku< i HJ|urMD.z6;_EFrAhZa9iwFOeFTvy.%lr4pT|_5Zg5S9n898Q>I> Pay it forward. Riders will also be able to add enough fare to a paper ticket to exit a station using cash at the Addfare machineslocated inside the paid area of each station. EMC /Tx BMC H*2T0T341f& Note: If you are requesting a refund for unused transit passes or tickets that were loaded to your Clipper card in error, cance lling your card is not necessary. More riders tell of disappearing Clipper card, Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window), Click to email a link to a friend (Opens in new window), Click to share on Reddit (Opens in new window), Bay Area weather: After thunderstorms and hail, snow could be on the way this weekend, More riders tell of disappearing Clipper card balances: Roadshow, Kudos to Caltrans for following up on drivers complaint: Roadshow, With just 2 cameras, a Texas city controlled traffic at many intersections: Roadshow. EMC PDF Clipper Cancellation Form E\i\\ Visit the Go Pass eligibility page for more information. Note: Clipper may not be used forGiants Ferryorfor group travel - one accountper passenger per trip. Please contact Clipper Customer Service at 877.878.8883 to request a refund without cancelling your card. You can also visit the Customer Services Center at Lake Merritt Station to drop off tickets in a sealed envelope addressed to BART's Treasury Department. Please include your name, phone number, and return address and note that you are seeking a refund of paper ticket(s) using. What do you recommend for getting this resolved? To report it lost or stolen: For a $3 fee, we can replace your adult, Youth or Senior Clipper card and restore your balance. endstream endobj 176 0 obj <>/Subtype/Form/Type/XObject>>stream If your card is blocked, its likely we couldn't process your payment or your card has been reported lost or stolen. In order to have valid fare, Caltrain requires you to tag on and tag off before and after each ride. Get a replacement and balance restoration for a damaged registered Clipper card or a defective Clipper card (damaged and defective cards must be . /Tx BMC EMC What should I do if my card is lost or stolen? If the reader beeps twice to tag you off for your previous ride, swipe your card to tag on. If your card is blocked, its likely we couldn't process your payment or your card has been reported lost or stolen. To request a form and find out more information about the authorization requirements, please contact Clipper Customer Service at 877.878.8883 (TDD/TTY 711 or 800.735.2929). H*2T0T3415Rf& What can I do with an online Clipper account? Visit our VTA Smart Pass page for more information. EMC A: No. Each time you board the train, you must tag your card by holding it flat against the Clipper logo on the Clipper card reader on the station platform before boarding. It is not available to students or postdoctoral scholars at this time. *Note: The pilot Go Pass program for graduate students will be ending on December 31,2022. Here's what you need to know. !5r=m)x=t y j*U`Txxl]we%fhE6 v-`ci/]#z&-`F!T1=ynu>%pP #6@N!q4pw$YxJw6EJa=!RDN46lVMCfv3Ge]()m. https://www.clippercard.com/ClipperWeb/pay-with-phone. To report it lost or stolen: For a $3 fee, we can replace your adult, Youth or Senior Clipper card and restore your balance. Learn More You will get a check in the mail at the address you provide. Authentic RAW Classic King Size Pre-Rolled Cones 100 Pack & Free Clipper Lighter. Clipper cards will hold a maximum of $300. Only registered Clipper cards, are available for refunds. Include the card number in your description. Clipper App. BART will refundpaper ticketswith a remaining value greater than $1.00. endstream endobj 218 0 obj <>/Subtype/Form/Type/XObject>>stream endstream endobj 217 0 obj <>/Subtype/Form/Type/XObject>>stream For more information, please refer to our pre-tax payroll deduction web page. Alternatively, if I return the Clipper card to a station, etc can I get a refund on the remaining balance on the card and the card issuance fee? Golden Gate Ferry NO LONGER acceptsBlue and Gold tickets purchased online unless they werepreviously purchased for travel to Angel Island ONLY. 0.749023 g Please note that if you have a discounted card (senior, student, disabled), the Go Pass will not work on these cards. However, money added since then does not show on the account, as weve not used the cards. Please contact Clipper Customer Service at 877.878.8883 to request a . Discount Cards For youth, seniors, people with disabilities and low-income adults. 7.1 A Cardholder may request a refund of the remaining cash value on a Registered Card with a minimum $5 cash value balance by mailing a completed Clipper Cancellation Form, which is available at www.clippercard.com. Once your Go Pass is loaded onto your card, you will need to tag your Clipper cardto activate the Go Pass. And Orca card. If you have a question, please call (510) 464-6841. Clipper and Pay by Phone | bart.gov BART to stop selling all discounted magnetic tickets on December 31 Get it back from them when you plan your next trip to San Francisco. HD 0UR K(EP%xg:#6(=VU-zTqwn?p Please note that, Caltrain has a proof-of-payment system for fare enforcement. Its also required if you want to set up automatic reloading. However I only plan to ride the BART a couple times during my stay, so if possible I want to avoid this fee or get a refund on the fee after I finish using the card. Then take a long joy ride on Caltrains. For information about fare credits when transferring between Golden Gate Ferry and Muni or the SMART Train, visit our Transferring & Connecting page. The Metropolitan Transportation Commission, as a public agency responsible for Clipper, is committed to operating its programs and services in accordance with federal, state and local civil rights laws and regulations. You can have multiple adult cards associated with a single account. With a one-time acquisition fee of $3.00 for a Clipper card, it pays for itself in just 3 roundtrips. If unsuccessful, your Clipper card may be defective or damaged. When you order a new card online, you can log in to your account and Clipper will automatically register your new card to your existing account. Learn more about resolving a block due to failed Auto-Reload payment, Log in to your Clipper account, select Report Lost or Stolen from the More Options menu, or. /Tx BMC endstream endobj 215 0 obj <>/Subtype/Form/Type/XObject>>stream If a Clipper card is not used for six months, it can be deactivated. The Clipper program, as a matter of law and policy, does not disclose Clipper account information to someone who is not the registered cardholder, unless Clipper has the cardholder's authorization to do so. Its also required if you want to set up automatic reloading. If you get a new card in person, you can log in to your account and click on Register a New Card to add the new card to your existing account. 0.749023 g In the meantime, you must purchase a ticket because valid fare is required before boarding; otherwise, you will be subject to citation for fare evasion. Refunds are subject to the fees in Section 10.