[2] Settle into a seat near a cozy fireplace and take in the view of Central Park from our floor-to-ceiling windows. Inside our recently redesigned hotel in Manhattan, every room and suite boasts Art Deco design elements, plush bedding, and marble bathrooms. Run run run away!! The hotel also offers Internet TV equipped with high-speed access to Netflix, HuluPlus, YouTube and Pandora. There's an onsite 24-hour business center. Big mistake. Fact or Fakeout: $500,000 Hotel Packages, Vegas Wedding Chapels, and More! JMM's Essex House is a "tired" looking property, and for this brand to not have any restaurant or room service is unacceptable in my scoring. HotelsCombined considers JW Marriott Essex House New York to be a good deal if you're looking to stay at a 5 stars hotel in New York. Thank you for your feedback. We are saddened to read you did not have a memorable stay and hope you give us an opportunity to turn this around during your next visit to NYC. Lock in the lowest price from these sites. Thanks again to Essex House team for our wonderful stay in NYC! Arrived and checked in and was sent to a room that had someone else staying in it - awkward. The only other time I had that experience was at Ritz Carlton Cancun. The service was lackluster. Stay near iconic Central Park at the JW Marriott Essex House New York. It opens from early in the morning for breakfast -- both buffet and a la carte options available -- and closes late at night. Then Essex House tried to tell me I booked the entire thing on points. She was clearly new and not well trained. Experience rich history and exquisite Art Deco inspired surroundings at the JW Marriott Essex House New York. 5th Avenue and all the great shops are also walking distance, along with some of the great restaurants such as Sara Beths and Serendipity 3. Felt completely safe and secure during my stay. I cant begin to describe the horrible nature of our recent stay at this hotel. They hadn't bothered to refill the tissues in the bathroom from the prior guest. I finally received an email Christmas Day from Marriott informing me that the refund would be on my credit card by 12/28 and if it's not there to respond to their email to let them know. The heavily touristed crosstown street it sits on, Central Park South, is a mix of high-rise hotels and high-end apartment buildings. The hotel offers a distinctive collection of premiere suite accommodations, including the JW Terrace Suite, Central Park Terrace Suite, and Presidential Suite. Theres over 17,500 square feet of meetings space, as well as a 24-hour business center with copying and printing services for a fee. Treat yourself to SOUTHGATE Bar and Restaurant for on-site dining and mouthwatering American cuisine. Rooms Make yourself at home in one of the 528 air-conditioned rooms featuring iPod docking stations and LCD televisions. For a special occasion, indulge in our rooms with terraces overlooking Central Park. I swiped my credit card for the standard $150 security fee and proceeded to the room. We did not catch this hotel and its staff at their best. Ask 4425Travel about JW Marriott Essex House New York, We compared the lowest prices from 8 websites, We compared the lowest prices from 9 websites, voco Times Square South New York, An IHG Hotel, Courtyard New York Manhattan / Times Square. However, all suites feature sofa beds for two additional guests. The distinctive, well-appointed hotel rooms and suites combine Art Deco touches, plush bedding, marble bathrooms, minibars, ample desks and Wi-Fi. Many have wonderful park views, but some are showing wear despite the extensive 2017 renovations (and high price tag) and overlook a wall. Rooms are nicer than they used to be, but nothing special. davemh333, Thank you for taking the time to let us know about your experience while staying with us. Bryant Park is a short 20 minute walk through Times Sq. Enjoy light fare from our late night menu. We arrived late at night and in fact it was 3am UK time - the checkin was abrupt and unsympathetic. An absolute joke!! It's a real shame that the great Marriott company has to subscribe to this nickel-and-diming of guests.DANGEROUS: slippery shower floor and no grab-bars. I am so sorry to hear about this experience. Central Park is outside the front door and the upper west side and midtown attractions are a short walk away. Starts and ends in the lobby. Among the most famous is the Macys Thanksgiving Day Parade. The hotel is pricey and Im not sure we would have stayed there if we didnt have points to use. COVID update: JW Marriott Essex House New York has updated their hours and services. I don't know if the clerk just decided on her own that I'd rather have a room then as opposed to waiting for the Central. The room was spacious for New York and had the look of faded luxury. Thank you for staying with us and for the feedback! Guests can relax and enjoy a variety of beauty and spa treatments. What a treat and I cant wait to be back. Nearby attractions include Big Apple Jazz Tours (0.06 miles), Jazz at Lincoln Center (0.3 miles), and Carnegie Hall (0.1 miles). Towels never showed. Perfect locationacross from Central Park between 5th and 6th Avenues. Providing the highest level of hospitality is our number one priority and Isincerely apologize for failing to meet your expectations. We mentioned both before we arrived. Directly opposite the hotel is Central Park,. Some guests have reported some maintenance issues in units that were not fully renovated in 2017, including peeling wallpaper and water damage. The room was the typical tiny NYC size. If you stay here, the rooms are expensive to begin with. Treat yourself to SOUTHGATE Bar & Restaurant for on-site dining and mouthwatering American cuisine. The Executive Lounge offers an array of freebies, including continental breakfast, evening hors doeuvres, and all-day non-alcoholic beverages. 2 Double Beds. Near Rockefeller CenterMake yourself at home in one of the 528 air-conditioned rooms featuring . Pre pandemic we traveled extensively. What are some of the property amenities at JW Marriott Essex House New York? As the heart of Midtown Manhattan, our penthouse-style suites and its Central Park and city views will take your breath away. I don't even have AAA. Yes, pets are typically allowed, but it's always best to call ahead to confirm. We hope our outlets will be reopened in time for your next visit. Introverts will likely want to skip places where public interaction is inescapable and its hard, When visiting New York City, there are practically limitless options when it comes to hotels. There are similar hotels available. Arrived and checked in and was sent to a room that . Retail is sparse on these park blocks, so there's very little indigenous street life; virtually everyone you'll see there will have a camera hanging around their neck. I had experienced great memories in this iconic place. They followed Covid protocol seriously, thats for the safety of everyone They offered free coffee and drinks , fresh fruits and energy bars , yogurt and all . This 4.5-star hotel is 0.6 mi (0.9 km) from Broadway and 0.6 mi (1 km) from Times Square. Pre pandemic we traveled extensively. I am sorry if this was missed during the booking of your reservation, we try to be as transparent as possible since we understand how important these amenities are to our most valued travelers. There were four intense hot blowers in the room blowing hot air everywhere, and yet we were given this room. No room service. We did daily walks in the park and enjoyed the route around the large lake. Breakfast in the on-site restaurant was a complete waste of money. There are nine subway lines within two blocks of the hotel, which makes getting to other sights farther afield -- including Grand Central Terminal, the Empire State Building, and Brooklyn Bridge easy, fast, and cheap. The rooms were also clean, modern and amazing views of the park. I was VERY surprised to see this room had a shower curtain not even glass paneling for the shower. I would say my expectations are high. Location. The room seemed slightly dated and like it hadn't been updated in a while. In fact, one towel was actually fraying.--Definitely avoid the restaurant!!! I have shared your experience with our team. This is the version of our website addressed to speakers of English in the United States. The hotel also offers 24-hour room service and allows local restaurants to deliver food directly to rooms. The bedroom in my opinion was the best part of the suite. What?!! There were four intense hot blowers in the room blowing hot air everywhere, and yet we were given this room. . This stylish urban boutique hotel in New York's Garment District is located in a historic building that was once a tea salon and hat factory. In hospitality, JW Marriott Team, I cannot stress enough how bad my expierence with this hotel was. There's fine dining, a late night menu and room service to keep you fully fueled, as well as PRIMP spa to ensure there's enough relaxation versus city-hustle-and-bustle busyness. This 4.5-star hotel is 0.6 mi (0.9 km) from Broadway and 0.6 mi (1 km) from Times Square. There was a marble bath but the grout was missing between some of the marble on the floor. Rollaway beds are only permitted (for a fee) in larger Family Rooms and suites. ft. The concierge breakfast buffet amenity for elite members may be about the best in the country. There, you're likely to see a mix of business travelers and vacationing families. Many travelers enjoy visiting The National 9/11 Memorial & Museum (4.2 miles), World Trade Center Memorial Foundation (4.2 miles), and Hamilton Park (2.1 miles). Porter House New York captures the spirit of American generosity big juicy steaks, warm generous welcomes, the best products, filling a wide-open space with light, luxury and comfort. No oversized vehicles. Many units have large windows overlooking Central Park, but others have views of either the street behind the hotel or a wall. Thank you to the team! The Essex House is located just across the street from, and on the southern edge of, New York's magnificent Central Park. Well, those behind the spas at JW, The Macys Thanksgiving Day Parade is truly a sight to behold so its no wonder that visitors flock to see its fabulous floats. Review tags are currently only available for English language reviews. This room was like an icebox box - literally. Review of JW Marriott Essex House New York Reviewed May 22, 2019 We stayed for 4 nights as Platinum level guests. 160 Central Park South. We weren't expecting an upgrade but it would have been nice and the hotel didn't see busy at all to be honest. Now, wanting to dip a toe into the travel scene again, we have booked a few trips. Yes, paid private parking on-site, paid public parking on-site, and valet parking are available to guests. I guess I expected an upgrade to a full view of the park. In hospitality,JW Marriott Team, This is the version of our website addressed to speakers of English in the United States. Sample locally sourced ingredients for breakfast, brunch, lunch or dinner. Location is excellent with easy access to subway and Central Park. Overall this is a nice hotel in a great location but feels like nothing special. 330 sq feet . There was a covid breakfast at no additional charge. Indulge in luxury with a stay in our Central Park Terrace Suite, featuring Art Deco-inspired dcor and a spacious terrace with stunning views of Central Park. Will definitely return for another stay at JW Marriott Essex House! Each features two spacious bedrooms, lavish living areas, ornate, spa-style bathrooms, Art Deco craftsmanship, and private terraces with stunning views of Manhattan and Central Park. Ask Numiswino about JW Marriott Essex House New York, Ask raeese2015 about JW Marriott Essex House New York, Courtyard New York Manhattan / Times Square, We compared the lowest prices from 7 websites, We compared the lowest prices from 6 websites, Hampton Inn Manhattan / Times Square Central, We compared the lowest prices from 5 websites, Courtyard by Marriott New York Manhattan/Central Park, We compared the lowest prices from 8 websites. I finally received a call from Madelyn in the GM's office who told me a refund was being issued to my card that day and it would show up in 5-7 business days. The housekeeping staff were abrupt and got the hump when we went down for breakfast and twice came back into our room to find her on her phone, in our room! Own or manage this property? 160 Central Park S, New York, NY, 10019, United States The hotel architecture and art deco decor preserves the building's rich history with curated art, delicate flourishes, geometric carpet patterns, silver leaf wall coverings, crystal lamps and chandeliers found throughout the hotel which all reflect the glamour of the fashionable art deco era. I have been platinum with Marriott for about 10 years now & travel a lot both for work and leisure. The Staff was extremely professional, cordial and accommodating. There are more places to choose from in the, jumeirah essex house hotel new york city, jumeirah essex hotel, hotel jumeirah essex, Frequently Asked Questions about JW Marriott Essex House New York. In Room Entertainment - 46-inch LCD TV, premium channels, and iPod dock. My friend was one of the top 10 heroes being honored. We finally had the engineer come, and he said oh well the heat is off in the hotel. I cant begin to describe the horrible nature of our recent stay at this hotel. Browse Venue prices, photos and 14 reviews, with a rating of 5.0 out of 5. . JW Marriott Essex House New York. Unlock Member Rates! Pre pandemic we traveled extensively. The location is fantastic but the rooms are small and the lounge is closed on the weekends. One of the friendliest hotels we have ever stayed in! Property Location With a stay at JW Marriott Essex House New York, you'll be centrally located in New York, steps from Central Park and within a 5-minute walk of Columbus Circle. But service there blew me away! The JW Marriott Essex House's premier, SOUTHGATE Bar and Restaurant is named after the iconic hotel's location on the southernmost part of Central Park. Open for We were given a room after a long flight that had been flooded the night before. Spend your money elsewhere when staying in NYC. Getting around to the Central Park is few blocks away . The rooms are nice sized with furnishings that are a bit dated. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. 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JW Marriott Essex House New York offers a collection of luxury hotel suites with exquisite Art Deco design, unique furniture and terraces of views of Central Park and Manhattan. Ideally located facing Central Park, minutes from Lincoln Center, Columbus Circle, Fifth Avenue, and midtown NYC, our luxury Manhattan hotel caters to leisure and business travelers alike. Feb 15, 2023 fraserc907. Thank you for the feedback and for your loyalty! I cant begin to describe the horrible nature of our recent stay at this hotel. Select Rooms at JW Marriott Essex House New York Free Cancellation Breakfast Included Pay at Hotel 12 Room Types Options Price 3 photos Room, 1 King Bed, Non Smoking 330 sq.ft KingBed Work Desk More Details RECOMMENDED Room Only | Non-Refundable Non-Refundable No meals included More Details Per Night 63,585 57,218 + 8,729 taxes & fees Join us for signature brunch selections or after-hours drinks at the cocktail lounge. Taxes and fees that are shown are estimates only. The dining room attendant had us smiling and laughing when we arrived for breakfast. We came to NYC from the UK to celebrate our daughter's significant birthday and our wedding anniversary. Speaking of the menu, the food was absolutely delicious. maytef245, Thank you for taking the time to let us know about your experience while staying with us. Nothing I can do. Needless to say, ourWe stayed at this hotel in January and had a great stay. laura.burton@marriott.com. . Sincerely, JW Marriott Team, Rooms May Be Refreshed But Service is Still Terrible. Now, wanting to dip a toe into the travel scene again, we have booked a few trips. That will make for some happy wedding, 160 Central Park South, New York City, New York 10019, United States, http://www.marriott.com/hotels/travel/nycex-jw-marriott-essex-house-new-york/. The hotel restaurant was closed. Dinner. While there are location options for all types of visitors, those looking to stay near Central Park might want to check out these hotels, all of which have rooms, Photo by Rennett Stowe via Flickr The Spring Equinox is just around the corner. I assured her it was not and that I, again, had proof of that. Please check our partner sites when booking to verify that details are still correct. Mitt Romneyran by on the street outside. Dinner. Review of JW Marriott Essex House New York Reviewed November 4, 2022 This is a very beautiful and clean hotel. We went inside to check in and waited about 30 minutes total for a valet to take our keys. No room services, no fridge in room, not even a tea kettle. Real old-world charm and ambiance. Experience the recently redesigned spaces and luxury amenities at JW Marriott Essex House New York. JW Marriott Essex House 160 Central Park South New York, NY 10019 Condo in Central Park South 182 Units 42 Stories 1930 Built Sales listings: 14 active and 363 previous Rentals listings: 11 active and 676 previous Documents and Permits: 531 documents more about the building Price History Do not stay here! Location Facilities Most popular facilities Paid Wi-Fi Parking Baggage storage 24-hour services Food/ Drinks Popular attractions Rockefeller Center and Broadway are located nearby. Full American breakfast, fee from 47.00 USD, Open for lunch and dinner Dress code: Formal Phone: +1 212-371-7777, Open for dinner Dress code: Formal Phone: +1 212-823-9500, Open for breakfast, lunch and dinner Dress code: Casual Phone: +1 212-245-9800, Open for lunch and dinner Dress code: Formal Phone: +1 212-582-5100, Open for lunch and dinner Dress code: Casual Phone: +1 212-541-9000, Open for lunch and dinner Dress code: Casual Phone: +1 212-713-0015, Open for dinner Dress code: Jacket Phone: +1 212-288-0033, 1996 2023 Marriott International, Inc. All rights reserved. I am so sorry to hear about your stay. Settle into a seat near a cozy fireplace and take in the view of Central Park from our floor-to-ceiling windows. Taxes and fees that are shown are estimates only. We are saddened to read you did not have a positive stay and hope you give us an opportunity to turn this around during your next visit to NYC. The real fun with this hotel started after I checked out. We were led to believe this was a luxury hotel?! Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center. The restaurant was open limited hours with limited food. We are saddened to read you did not have a positive stay and hope you give us an opportunity to turn this around during your next visit to NYC. 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I finally received that from them. 352 reviews of JW Marriott Essex House New York "A nice central location for a business or leisure trip to the city. Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay. Thats very generous gesture from JW Essex House. The property's past inspired its present industrial-chic design, and small details such as decorative milliner's tools pay homage to the, The 618-room Stewart Hotel offers great beds with a six-choice pillow menu, a top-notch fitness center, Aveda bath products, in-room kitchens, and David Rockwell design (a $24 million renovation was completed in 2011). I then called Marriott again and, after being hung up on while transferred three separate times, reached a supervisor who told me she'd have the manager of Essex House call me that day. There was a king size bed with a leather clad bed-head plus an ottoman at the foot of the bed. with the kids playground also conveniently directly opposite. The iconic, 528-room JW Marriott Essex House New York is a luxury hotel located right across the street from the southern edge of Central Park. In the Southgate bar we saw former sluggerReggie JacksonandMike Shanahan, former coach of the NFL's Denver Broncos. My wife and I wanted to attend mass our first morning there at a nearby RC church. My 2 night stay at JW Essex House exceeded all expectations. The Grand Salon can accommodate up to 550 people for a reception or 400 . She asked how long we would be before going out and then kept ringing on the door bell to find out when we were actually going! The Viceroy Santa Monica has partnered with designer Marchesa to offer a $500,000 destination wedding package that includes a Marchesa bridal gown, a 12-setting Lenox china set, and 60 rooms for three nights. Many travelers are interested in one particular factor the neighborhood. It's a great option near the Javits Center or Madison Square Garden;, A modern boutique hotel with mid-century inflections, the 208-room Quin has all the amenities and attributes for a luxury Midtown Manhattan stay. Soft, understated tans and browns add some visual space, which is particularly smart in the 300-square-foot entry-level units. Came back down to get a different room - no apology. Yes, guests have access to a fitness center, a sauna, and fitness classes during their stay. . Restaurant with limited menu (no soup at all). Contact accommodation for availability. Does JW Marriott Essex House New York offer any business services? Tripadvisor performs checks on reviews. They reached out before my arrival and asked if I had any needs. We enjoyed beautiful views and could even see famous Wollman rink in Central Park right from our window! Room is out dated. But spring holds a special place in our frozen winter hearts., It seems like everyone we know is lacing on sneakers and hitting the ground running these days. Our recently reimagined hotel rooms and family suites boast Art Deco designs, smart technology, connecting rooms and luxury amenities such as plush bedding, marble bathrooms and views of NYC. She is such fun! So on our first morning, we requested 2 x teas and 1 x coffee from room service - How much? Food was "pretty good" but not nearly worth $36 for a burger with bacon or $31 for a modest salad serving with four medium size grilled shrimp or $30+ for a pasta dish. The Essex House is a business-friendly hotel that offers a wide array of convenient perks for those traveling for work. The Essex House is also one of New York's go-to luxury hotels for notable names. At this point I have no idea if they will even redeem my free night certificate before it expires--that's their problem, not mine. Our guests praise the helpful staff in our reviews. Z30650Tmelissar, Thank you for taking the time to let us know about your experience while staying with us. Mediterranean seafood by celebrity chef Maria Loi from Greece. Bathroom small but functional. We do luxury hotel service so much better in the UK. Requested a higher floor with a view months ago and we got a 3rd floor room with a view of a rooftop. JW Marriott Essex House New York Features, 160 Central Park South, New York City, NY 10019, We had an incredible one-night stay in Essex House for New Years Eve. More options nearby Dining services Local restaurant dinner delivery Room service Sundry/Convenience store Breakfast Full American breakfast, fee from 47.00 USD Steakhouse, 0.3 KM Quality Meats Open for lunch and dinner Dress code: Formal Phone: +1 212-371-7777 This room was like an icebox box - literally. Book JW Marriott Essex House New York, New York City on Tripadvisor: See 2,366 traveler reviews, 1,095 candid photos, and great deals for JW Marriott Essex House New York, ranked #305 of 520 hotels in New York City and rated 4 of 5 at Tripadvisor. All products are independently selected by our writers and editors. JW Marriott Essex House New York elevates your dining experience in Midtown Manhattan. Wi-Fi is only free in the lobby and other public areas. Brand JW Marriott Built 1931 Renovated 2017 Total meeting space 17,544 sq. Choose your dates for more accurate prices. Thank you for taking the time to let us know about your experience while staying with us. With Central Park as the hotel's front lawn, guests have access to the breathtaking grounds and are encouraged to explore through an exclusive Essex House curated tour. This July was horrendous. I have been platinum with Marriott for about 10 years now & travel a lot both for work and leisure. one day well be back to this stunning hotel! Bed Type and Features - Memory foam bed, a down duvet, a pillow menu, and bed sheets . Is the insurance company watching?No convenient electric outlets or USP ports on one night table.Robes and towels are old and hard.