Always keeping an ear close to the ground, Matt's industry insights, analysis and news coverage is frequently relied upon by some of the biggest names in journalism. See more about our ethics policies here. For a long time now weve been telling Southwest Airlines, they need to invest in its technology and they need to handle winter storms better., @SouthwestAir we are tired of saying "Im sorry," to our customers when we are faced with the same obstacles. By signing up you agree to our Terms of Service and Privacy Policy, Stand with us in our mission to discover and uncover the story of North Texas, Herb is probably shedding a tear: Southwest flight attendants picket at Love Field, https://www.linkedin.com/in/alexandra-desire%C3%A9-skores-2125b6154, technology problems that contributed to the December meltdown, Southwest Airlines flight attendants ask for federal mediation for stalled contract, Andrew Watterson was questioned by lawmakers, a fix was coming to the carriers crew scheduling software, facing a Department of Transportation inquiry for potentially overscheduling flights, absence of Southwest Airlines CEO Bob Jordan, union is also pushing for improvements such as boarding pay, Southwest Airlines operations chief faces questions at Senate hearing, American Airlines, flight attendants file for mediation during contract negotiations, Years after North Texas bid for Amazons second headquarters, retail giant halts plan, New Uptown office tower lands second major lease, Mesquite to become the site of new 2,500-home community, Its not like 2009: No signs yet of D-FWs expected apartment building slowdown, 12 Dallas-Fort Worth restaurants that have closed in 2023, Funky wine bar Postino has closed in Dallas, Mark Wahlberg pours tequila for fans at Dallas restaurant during thunderstorm, SMU grad Jack Knox donates $11 million to universitys big capital campaign, Look inside Red Phone Booth, the new speakeasy in The Colony, A day after powerful thunderstorms, North Texas surveys the damage, 3 children killed, 2 wounded at Ellis County home; suspect in custody, How a Texas districts reaction to school shooting fears highlights discipline concerns, Carrollton man advertised pills on social media to entice teens to buy fentanyl, feds say. As far as sentencing goes, the woman: This is the second Southwest passenger to be sentenced to jail this past week. Southwest Airlines flight The union is also pushing for improvements such as boarding pay and compensation during trips that are extended by delays. Even worse, the incident was captured on video and cast across television and media channels.. He was exceptionally entertaining very helpful, made it fun. Ms. Quinonez, who was sitting in an aisle seat, stood up and punched the attendant in the face multiple times, according to the video. I think hes shedding a tear and anger toward management of Southwest Airlines right now. Upon arrival, police were told that Aquino-Washington, while onboard the flight from Nashville, Tenn. to San Antonio, Texas, removed her face mask several times and became combative when told to put it back on. Agreed 100%. Wtf is wrong with you? WATCH: Southwest Airlines Passenger Punched Attendant, "She's been doing well," Collins said. The entire assault was captured on cell phone (from another passenger), and the flight attendant suffered three chipped teeth, two of which needed crowns. A passenger has just been sentenced to 15 months in jail for her behavior on a May 2021 Southwest Airlines flight. Southwest Airlines Aquino-Washington, who appeared via video-conference from her home in El Paso, read from a prepared statement to say she was "deeply sorry for the actions I did before my diagnosis. Southwest Airlines maintains a zero-tolerance policy regarding any type of harassment or assault and fully support our Employee as we cooperate with local authorities regarding this unacceptable incident.". 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Man oh man is it much better to be a passenger assaulted by crew/local police than it is to be crew assaulted by a passenger. Interesting to compare the consequences people's various actions are getting. Southwest Airlines flight According to The passenger plead guilty to one count of interference with flight crew members and attendants. Opinions expressed here are the authors alone, and have not been reviewed, approved or otherwise endorsed by any of these entities. It happened very quickly. document.getElementById( "ak_js" ).setAttribute( "value", ( new Date() ).getTime() ); She should be banned for life and have her name shared with every major domestic and international carriers on the list. flight attendant Southwest Interfering with a Southwest Airlines Flight [1] In its history, Southwest Airlines has operated only Boeing 737 jetliners, except from 1979 to 1980 and 1983 to 1985, when it leased and operated a few Boeing 727-200s. Latest Southwest Airlines Websouthwest airlines pilot dies of covid. Photos show Southwest Airlines flight attendant pummeled by Another Southwest passenger was sentenced to 48 days in jail for masturbating multiple times next to his seatmate. With the Make It Right slogan, the union is negotiating several improvements to their working conditions. According to reports, as the plane began its descent, a flight attendant asked a 29-year-old woman to put on her seatbelt, stow her tray table, and put on her face mask properly. Here's what to know if yours if one of them. A 32-year-old woman was jailed on aggravated assault charges after police alleged she got into a verbal dispute with two Southwest Airlines employees upon boarding a flight in Dallas and punched one in the head with Flight Attendants at American Airlines File For Mediation in Stalled Contract Talks After Substantive Disagreements Emerge, Three American Citizens Banged Up in Foreign Jails For Attempting to Smuggle 191 Pounds of Cannabis into Britain, Airlines Take Dutch Government to Court Over Plans to Slash Flights at Amsterdams Schiphol Airport For Environmental Reasons, Qantas Goes On Hiring Spree With Plans to Recruit 2,300 New Pilots, Flight Attendants and Engineers Over The Next 18-Months, Air India Goes On Hiring Spree With Plans to Recruit 4,200 New Flight Attendants and 900 Pilots, Qantas is Trying to Convince Flight Attendants Who Were Made Redundant During the Pandemic to Rejoin Airline, American Airlines Flight Attendants Warned Not to Self Help By Refusing to Serve Customers in Ongoing Contract Dispute, FAA Investigates After Unruly Passenger Attempts to Breach Cockpit On Washington DC Bound Plane On Wednesday, British Airways is to Trial a Pre-Order Service That Will Let Passengers in All Cabins Guarantee Their First Meal Choice, After Struggling to Recruit Enough Staff, Airlines Including British Airways and Virgin Atlantic Are Already Offering Unpaid Leave, British Airways Makes History After it Operates its First Ever ABC Flight (All Black Crew), Second Delta Air Flight Attendant Alleges Coworkers Called Asian Crew the Chinese Mafia in Race Discrimination Suit, 70-Year-Old Social Worker Accused of Jabbing Delta Air Flight Attendant in Row Over Broken Tray Table, Its Either You or Me: Delta Air Flight Attendant Demands Jewish Man Deplanes Flight in Antisemitism Row, Etihad Airways Forced to Suspend Online Check-In For Nine Days As it Updates IT System, Etihad Airways Flight Attendant Tells Amazing Story of Becoming the First Person in Her Village to Ever Work Abroad, Pilots of Etihad Airways Airbus A321 Declare Mayday and Make Emergency Landing After Receiving Engine Stall Alert. AN AIR hostess had two teeth knocked out when she was punched in the face by a passenger during a row about wearing a seat belt. The experience, she said, changed me profoundly.. The attendant apologized, according to the source, but Hsu later walked to the galley and allegedly punched her twice. The flight attendant was taken to Scripps Memorial Hospital for treatment of serious injuries, according to police. How you arrive at the airline should be punished is amazing. Beginning at 10:00 a.m. today, March 2, off-duty flight attendants represented by the TWU Local 556 union organized an informational picket outside Dallas Love Field airport, demanding improvement of working conditions as well as a modernization of the airlines system. Could warmer storms melt CAs impressive snowpack? This unprecedented number of incidents has reached an intolerable level, with passenger non-compliance events also becoming more aggressive in nature, wrote Montgomery. Vyvianna M. Quinonez was sentenced to 15 months in federal custody on Friday. Then Vyvianna Quinonez, 28, punched the flight attendants face, video captured by another passenger and obtained by the Sacramento Bee shows. Lawsuit filed against restaurant in death of Granite, Body found in river is that of missing woman, officials, Video: Benches clear in fight at high school hoops, Man found dead in snow in El Dorado County, Snowed-in residents rescued in El Dorado County, Harrison Barnes on Mike Brown winning NBA Coach of, Domantas Sabonis on success of the Kings season,, A drug-resistant infection has health experts on, Do Not Sell or Share My Personal Information. Theres misbehavior, and then theres assaulting a flight attendant to the point that they have their teeth knocked out and require stitches. Southwest Airlines All Rights Reserved.. Winter Storm Causes Flight Cancellations, Delays Across North Texas, Southwest Passengers Could Be Stranded Until The New Year, Southwests Refund Process Seems Like A Mess, Proudly powered by Newspack by Automattic. In a letter filed with the court on May 20, Ms. Quinonez apologized for assaulting the flight attendant. She should have gotten the lethal injection. Port of San Diego Harbor police officials identified the passenger Tuesday as 28-year-old Vyvianna Quinonez and charged her with battery causing serious bodily injury. Vyvianna Genius! Woman gets 15 months in prison for punching flight attendant in Yes! It comes after an off-duty Southwest Airlines pilot was accused of assaulting a flight attendant in a California bar during a confrontation over masks. Southwest flight attendant 2023 Local Profile is a registered trademark of Community Profile LLC. Southwest Airlines flight attendants Instead, U.S. District Judge Brian Miller elected to sentence Aquino to the maximum statutory term of five years on probation -- drawing an objection from Aquino's attorney because the sentence exceeded the maximum three-year probation term recommended by the U.S. sentencing guidelines -- and a fine of $250, which is one-half the low-end guideline range recommendation of $500 to $9,500. Woman Pleads Guilty to Interfering with a Southwest Airlines Flight Attendant Wednesday, December 22, 2021 For Immediate Release U.S. Attorney's Office, Southern District of California Assistant U. S. Attorneys Jaclyn Stahl (619) 546-8456 and Megan Rossi (619) 546-9661 NEWS RELEASE SUMMARY December 22, 2021 Dao got his ass beat by the police not United crew. LITTLE ROCK -- A Texas woman who pleaded guilty to involvement in an altercation aboard a Southwest Airlines flight in which a flight attendant's jaw was broken was sentenced Thursday to five years on federal probation by a judge who questioned why the woman was not charged with a felony. In imposing the longer sentence, Judge Robinson strongly considered the need for general deterrence, Jaclyn Stahl, an assistant U.S. attorney, said in an email. While the plane was preparing for landing, the flight attendant asked Quinonez to put her face mask on correctly, buckle her seat belt, and fold her tray table. Providing access to food and a safe place to rest when traveling on the job. We are fighting for our customers and our passengers who endure some of the same things we do when Southwest has one of these meltdowns, Michael Massoni, first vice president of TWU Local 556 told NBCDFW. Please look at the time stamp on the story to see when it was last updated. Community Attacks on flight crew members, who perform vital jobs to ensure passenger safety, will not be tolerated," U.S. Attorney Randy Grossman said in a statement after the sentencing. The warning was issued after it emerged that some flight attendants were unofficially working to rule, providing minimum levels of service to customers, or even refusing to perform some duties altogether. Alexandra Skores, Breaking Business News Reporter. Thank goodness that fella stood up for her. Southwest Airlines passenger knocked out flight attendant's teeth Cheap Flights from Hawaii to San Diego from $119 - KAYAK Picketers stood along Herb Kelleher Way with signs that read Southwest Airlines, its time. Mateusz Maszczynski honed his skills as an international flight attendant at the most prominent airline in the Middle East and has been flying throughout the COVID-19 pandemic for a well-known European airline. Vyvianna Quinonez, 28, has been permanently banned from Southwest Airlines after she went viral for all the wrong reasons when she was filmed in a bust-up with an attendant during a flight from Top Listings She said she had been depressed and humiliated because of the negative attention. Southwests approximately 16,000 flight attendants have been working without a new contract since 2018, long before the pandemic changed the dynamic for the airline Jackson was arrested and is facing a count of aggravated assault. Southwest Flight Attendant 0:00. 2:22 PM on Mar 3, 2023 CST. It shows a Southwest Airlines flight attendant speaking with Quinonez in the back row of an airplane. In the beginning, they were not arguing. Matt is passionate about the aviation industry and has become an expert in passenger experience and human-centric stories. Herb is probably shedding a tear right now about whats going on, said Michael Massoni, vice president of Transport Workers Union Local 556 and a Phoenix-based flight attendant for Southwest . Arai and other passengers on Southwest Airlines Flight 700 said they witnessed a violent dispute between a passenger and flight attendant on their way from Sacramento to San Diego. What do you make of this Southwest passengers punishment? Several passengers grabbed at Ms. Quinonezs clothes to try to stop her. The airline told Newsweek at the time that the pilot has been placed on leave while an internal investigation is underway and pending the results of charges filed with local authorities. Quinonez suddenly sprang up and started punching the flight attendant with both hands. The AP will not be held liable for any delays, inaccuracies, errors or omissions therefrom or in the transmission or delivery of all or any part thereof or for any damages arising from any of the foregoing. Southwest Airlines flight "That way we can be assured she is getting mental health treatment," Bryant said. "She's been working consistently, living her own life and doing all of the things she's supposed to do. The incident was part of an escalation in unruly behavior by airline passengers amid the coronavirus pandemic and led the president of the flight attendants union to ask for more federal air marshals on planes. American Airlines, flight attendants file for mediation during This is absolutely crazy. 0:49. The assault happened a Southwest Airlines flight from Sacramento to San Diego in May Video that quickly went viral on Twitter shows a man walking up to a gate agent and throwing a punch. Last May, 29-year-old Vyvianna Quinonez of California punched a Witnesses said Aquino-Washington tossed food in a flight attendant's face, then repeatedly punched her in the face until another flight attendant was able to subdue her and put her in restraints until the plane could land. Beginning at 10:00 Maybe I can convince a crew member to assault me. COVID-19 Required to have compensation for other passengers. Brenda Marie Aquino-Washington, 22, of El Paso, pleaded guilty in January to a misdemeanor count of assault in maritime and territorial jurisdiction, for which she could have received a maximum prison term of one year and a fine of $100,000. Massoni said the technology disruption failed Southwests employees and flight attendants as well as customers. Although the Railway Labor Act has provisions for self-help tactics and strike action, the independent NMB must authorize this action only after mediation attempts have failed and both sides have exhausted a 30-day cooling-off period. Texas woman given probation for breaking flight attendants jaw during 2021 flight. Ketia Daniel, founder of BHM Cleaning Co., is BestReviews cleaning expert. Livia Albeck-Ripka contributed reporting. The phrase has become a code for saying "F*** Joe Biden. The passenger, Vyvianna Quinonez, allegedly punched and grabbed the hair of the female flight attendant, who lost two teeth and suffered other injuries to her face on the May 23 flight from According to NBCDFW, these negotiations have been ongoing since 2018, well before the pandemic added stress to the airline industry. The NMB is a federal agency charged with supervisingnegotiations in the airline and rail industries as governed by the Railway Labor Act. 'She Was So Strong She Could Knock Me Out': Passenger SACRAMENTO, Calif. (KTXL) A womanstemper reachedan all-time high on a Southwest Airlines flight from Sacramento to San Diego Sunday morning. Southwest The pattern followed pep rallies organized by the company to boost employee morale after a disastrous holiday season. Arielle Jean Jackson, 32, was arrested after the incident at Dallas Love Field Airport on Saturday. Southwest Airlines flight Southwest passenger seen on video punching flight attendant Following last years operational meltdown, Southwest Airlines is under fire once again, but this time the heat is coming from its own workforce. A Southwest Airlines employee was hospitalized after being punched by a passenger during the boarding process for a flight at Dallas airport, the airline said. ", Join half a million readers enjoying Newsweek's free newsletters. One recorded footage of it on their phone. For our customers and our crews, Southwest Airlines has to Make It Right! She's a graduate of the University of Iowa, where she was managing editor of the award-winning student newspaper, The Daily Iowan. by: Melanie Townsend, Jonathan Taraya, Nexstar Media Wire. Fortunately weve seen a significant decrease in unruly passenger behavior since the mask mandate ended, so hopefully that continues. You can see part of the video of the assault for yourself below, though be warned that its graphic. Given this story, I would say the guy who was masturbating on Southwest got off easy. Woman who punched Southwest Airlines flight attendant faces I dont know what makes somebody do such a stupid thing, I honestly dont, Stidham said. Bei der Nutzung unserer Websites und Apps verwenden wir, unsere Websites und Apps fr Sie bereitzustellen, Nutzer zu authentifizieren, Sicherheitsmanahmen anzuwenden und Spam und Missbrauch zu verhindern, und, Ihre Nutzung unserer Websites und Apps zu messen, personalisierte Werbung und Inhalte auf der Grundlage von Interessenprofilen anzuzeigen, die Effektivitt von personalisierten Anzeigen und Inhalten zu messen, sowie, unsere Produkte und Dienstleistungen zu entwickeln und zu verbessern. Glenroy was our main flight attendant. Passengers deplane from a Southwest Airlines flight from Las Vegas at Hollywood Burbank Airport in Burbank, California, October 10, 2021. an off-duty Southwest Airlines pilot was accused of assaulting a flight attendant, a California woman said a Southwest flight attendant called police, Everyone Practices Cancel Culture | Opinion, Deplatforming Free Speech is Dangerous | Opinion. Southwest document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Copyright 2023 Nexstar Media Inc. All rights reserved. A passenger who assaulted a Southwest Airlines flight attendant by punching her in the face was sentenced Friday to 15 months in federal prison. Perhaps people may consider not flying with that airline after the incident. You probably think the aggressor should get a promotion at work rather than jail time. The worst part is that all of this happened simply because the flight attendant was trying to get the passenger to comply with regulations. Vyvianna Quinonez now faces at least 20 years in prison. New video shows the attack that left a Southwest Airlines flight attendant bloodied and without two teeth. Its awesome. #MakeItRightSWA#MakeItRightSWAFor info and graphics: https://t.co/mfEAcsXSbk#TWU556 pic.twitter.com/vFQfiF1Vvh. The legend of Southwests colorful co-founder and longtime executive Herb Kelleher was also mentioned in the hearing, with a lawmaker pointing out that Kelleher would have been at the hearing had he still be around, alluding to the absence of Southwest Airlines CEO Bob Jordan. Receive the latest airlines news, delivered straight to your inbox. Health Punched Southwest Flight Attendant Flight Attendants WebPros: "Southwest Airlines really does have great people. A Southwest Airlines flight attendant who lost two teeth after she was physically assaulted by a passenger on Sunday is among the more egregious examples of #MakeItRightSWA Read the press release from @TWU556: https://t.co/viy4vcHhNE #TWU556 pic.twitter.com/uuCzyTSHvd. Need to make a statement for future passengers That this kind of behavior will not be tolerated. He was exceptionally entertaining very helpful, made it fun. A passenger who assaulted a Southwest Airlines flight attendant by Earlier this month, a California woman said a Southwest flight attendant called police on her while she was flying with her biracial daughter after suspecting her of human trafficking. Southwest Airlines flight attendants pressed executives to fix the technology problems that contributed to the December meltdown during an informational picket for a new contract Thursday at Dallas Love Field. WebFederal charges were filed Wednesday against a passenger accused of striking a Southwest Airlines flight attendant in the face during a May flight to San Diego. Southwest Airlines attendant suffers horror injuries Prosecutors said Vyvianna M. Quinonez, 29, of Sacramento, will also have to pay nearly $26,000 in restitution and a $7,500 fine for the May 2021 attack, which was widely viewed online. American passenger charged after allegedly punching flight attendant Texas woman given probation for breaking flight attendants jaw during 2021 flight. This is an archived article and the information in the article may be outdated. Websouthwest airlines pilot dies of covid. Inflation, oil and flights: Here's why airlines can pass on some additional costs to travelers, FBI Special Agent in Charge Stacey Moy said the sentence should send a very strong message to air travelers the FBI will vigorously pursue anyone who assaults or interferes with flight crews..