Learn more about Convergent Outsourcing or view your account with us online. This often means constant collection calls, annoying letters, profane language, threats of lawsuits and other forms of harassment. Welcome to the Sprint subreddit where we discuss news, user feedback, phone updates, tips and tricks, technical advice, and Customer Care experiences. @new_earthThank you for sharing. As a result of our investigation we are replying with the following information: On 1/18/2017, Sprint placed this account in our office to collect a balance on their behalf of $834.26. I called Sprint to get the debt recalled-the lady was super nice and told me that if I paid sprint I would have to pay the entire balance ($1083) and that the account was with Convnetgent Outsourcing. So I called the number listed he ask for last 4 of my SS# and address. I've slowly over the past few years been getting some negative information removed from my credit report. Arm yourself with this knowledge so you can negotiate with Convergent Outsourcing, or any other debt collector, confidently. If you have questions about Convergent, making a payment or debt collections in general, we have compiled an extensive FAQ section to help! It collects on behalf of companies and businesses in a variety of industries, including: Although its incredibly annoying, Convergent Outsourcing is a legitimate business and not a scam. They also collect medical debts. To find the most relevant information concerning collections or credit card inquiries, please visit: https://money.com/how-to-remove-collections-from-credit-report/ or https://money.com/get-items-removed-from-credit-report/, Money Group, LLC 7 calle 1, Suite 204 I'm looking to buy a new car soon, and I know the collection removal will help me get a better rate on a loan. In full! Convergent Outsourcing, Inc. is a debt collection agency. . Equifax Credit Report is a trademark of Equifax, Inc. and its affiliated companies. At this time, we can only discuss payment plans over the phone. However, there may be instances where credit reporting agencies take a few weeks to provide updates. If that happens then show proof your payment was to Sorint direct and it would be deleted. However, I'd rather pay the full amount than go back and for the next few weeks with Sprint trying to hash out a couple hundred dollars. This is an attempt to collect a debt by a debt collector, and any information obtained will be used for that purpose. I HAVE NEVER OWN A TOYOTA! It dropped off after a while. Be the first one to find this review helpful. I let him know I didnt make this bill. That said, about six months later I decided to clean this up. Sprint as a matter of policy does not remove the bureau reporting for paid debt as this would violate their agreement with the agencies and the credit bureaus. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. But, when I asked directly who she represented, she said she represented Convergent. As an accredited agency, all of our representatives are thoroughly trained on customer service and Fair Debt Collection Practices Act compliance. Rude! If that means pay in full, so be it. As Convergent Outsourcing, Inc., we operate as a third party debt collector for our clients. Work out a payment plan. This claim is in fact, spelled out directly on convergent's website: Convergent Outsourcing is not a scam. Copyright 2001-document.write(new Date().getFullYear()) Fair Isaac Corporation. Please contact the moderators of this subreddit if you have any questions or concerns. It will pass in time. A credit repair company can remove a negative mark from your credit report by communicating with the debt collector on your behalf. After calling they immediately brought it down to 1,000 but they said they will not pay to delete. Our clients the companies you originally incurred the debt with contract with us to follow up on and secure the outstanding debts you may owe them. A lady called me from Convergent outsourcing about a Dish Network account. We believe in customer service and want to make it easy as possible for people to pay the debts they owe. This one so contrived, premeditated, using a fake name and explanation. So i tried a lot and they wont do PFD, should i just pay to sprint and they would just have to delete the collections from my report ? I found out that Convergent Outsourcing, Inc. is a SCAMMER company. If your attempt to remove an entry due to inaccuracies is unsuccessful, you can try to negotiate a pay-for-delete settlement. He said he was looking for Teresa **. How long does it take for my credit report to update after I make a payment. Convergent Outsourcing Questions & Complaints Unsubscribe easily. Has your experience with this business or person been good? They actually are a debt collections agency. That's if they're reporting. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! I called sprint, who was very eager to accept a payment to confirm if this was true. Established in 1998 with roots dating back to 1950, Convergent is a leading provider of customer care outsourcing, receivables management and . - You can ask them if you pay in full right now, will they delete the Convergent collection. I then, on my own terms, proceeded to pay on my account whatever I could afford via their website. On 07/06/2020, Sprint notified our office of a payment in the amount of $834.26. Ive seen many threads which detail how to remove this account by paying the original creditor, however my mom went ahead and paid convergent directly. Convergent Outsourcing, Inc. is a third party debt collection agency and member of ACA International with over 60 years of experience in the collections industry. Learn more about Convergent Outsourcing or view your account with us online. bureaus (they were only reporting to two). After being contacted in writing by Convergent Outsourcing, Inc. on June 1st, 2020, and made aware of an alleged debt, I contacted Sprint regarding this account. Renton Washington, Jefferson Capital Systems LLC Convergent Outsourcing Inc St. I had a Spring sent to ERC. It took a few people and tries but they are finally deleting. This outsourcing the initial collections is not that uncommon. If you have questions or need to make a change to your account. I called the Federal Bureau of Consumer Protection and filed a report. It's not like the person on the other end of the phone actually cares about you or your debt, or your problems. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. They wont respond to anything but complaints saying they have validated it which is a complete lie. I'm suprised they just won't delete it since it's paid and they were notified. My payment to CO is on the 15th of this month. They stop taking the money out of my account and listed it as a paid debt on my credit report. I have never had an account with Verizon! The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Convergent Outsourcing help. They're just trying to meet their own metrics. Ok, I may be wrong and others can chime in and correct it. Convergent Outsourcing, formerly ER Solutions, is a U.S.-based debt collector. All rights reserved. Opinions expressed on this site are the author's alone, not those of a third-party entity, and have not been reviewed, approved, or otherwise endorsed. A goodwill deletion is where the debt collector agrees to stop reporting the debt out of goodwill. I don't dispute that I ever had a Sprint account. Convergent Outsourcing/Sprint Help Hi all. If you would like to make payment online instead of over the phone, you may do so on our website. They should be able to see whether there was or not and whether you need to deal with sprint. It was easy and if you've been harassed by them you need to do this. SCAM! https://www.ripoffreport.com/reports/convergent-outsourcing-inc/renton-washington-98057/convergent-outsourcing-inc-scam-collection-for-sprint-renton-washington-1174751. It's advisable to send a debt validation letter via certified mail to get confirmation of receipt and to create a paper trail. I don't think however that once you have the debt paid (however you do it) you should worry about on your report. This profile has not been claimed by the company. Our representatives will contact you in accordance with FDCPA standards in order to secure payment on your debt. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages. I agree to Money's Terms of Use and Privacy Notice and consent to the processing of my personal information. Even if someone you speak to says no, try someone else or on another day. Convergent Outsourcing does not accept payment in exchange for credit deletion. Collection companies typically only agree to this if you paid the debt and havent made any late payments since. If not, the collection on your report can stand as you had a valid debt, that was being collected from a valid debt collector. Calling you before 8 a.m. or after 9 p.m. Misrepresenting itself or information about the debt, Attempting to collect a debt after the statute of limitations expires, Reporting false information about the debt, Contacting you at work or at a time you say is inconvenient, Contacting friends, family or coworkers regarding your debt, Calling you after you request contact through U.S. Mail only, You pay the debt to Convergent Outsourcing, Convergent Outsourcing deletes its entry on your credit report. I haven't heard of them turning anyone away on chat???? This is exactly what it sounds like: These types of agreements are rare, but a debt collector may agree if its desperate for your payment. All FICO Score products made available on myFICO.com include a FICO Score 8, and may include additional FICO Score versions. One of our team members will walk you through the payment process and answer any questions you may have. Seemed reasonable, but what a scam. How To Remove Items From Your Credit Report, How To Boost Your Credit Card Approval Odds. The agent asked some questions, and at first I thought I was talking with someone from Sprint. It is on my credit report now. Funny thing is that the account they claim I had has never appeared in my credit reports which I keep track of. Convergent Outsourcing help - myFICO Forums - 6148102 Security Credit Services Listed a fraudulent account on my credit bureau report and won't fix it Renton Washington, Convergent Outsourcing, Inc. attempted to collect 475.00 for their client Paypal. PLEASE HELP ME GET CONVERGENT OFF OF MY REPORT! Deletions are a courtesy and some do it. Options to consider with Convergent Outsourcing collections. Plaintiff's Experian credit report states an account in Defendant's name, not in Sprint's name, was opened on September 17, 2019, the same date the parties agree Sprint authorized Defendant to begin collecting . Equifax Credit Report is a trademark of Equifax, Inc. and its affiliated companies. This report was posted on Ripoff Report on 09/05/2014 01:58 PM and is a permanent record located here: Why do these companies have such power to impact your credit so easily. It often has more success because of its industry knowledge and negotiation tactics. Shortly after paying it off they noted on my credit report that the debt was cleared. I received a letter from Convergent saying sprint placed my account with their office for collection. Wait. If there is no email on file, the consumer will be mailed a copy of their receipt. :'(. Copyright 2001-document.write(new Date().getFullYear()) Fair Isaac Corporation. Whether you have a question, need to submit a complaint or want to dispute a debt, you can use this site to contact us. Least it wont be counted as owed any longer and can age off in time. FTC's website on credit. Sprint sent account to collections, Convergent Outsourcing. We believe in customer service and want to make it easy as possible for people to pay the debts they owe. The account is in the amount of $621. Who We Are - Convergent BPO Stop breaking the law. If it was sold, Convergent has the legal right to collect and to post on your reports. For example, you may have a baby on the way or want to apply for a mortgage. I asked them if I paid it or settled it if theyd removed it completely, Pay for deletion. Why Ripoff Report will not release author information! which I'm still thrilled about-fact is had I paid my bill on time and not defaulted I wouldn't be trying to clear it up haha so it all worked out. Your lender or insurer may use a different FICO Score than the versions you receive from myFICO, or another type of credit score altogether. Update: This article has been updated to reflect current contact information for Convergent Outsourcing and unverifiable information has been removed. Your credit score will be affected by this Company. Sprint "The level of success achieved by most businesses can be directly correlated to the extent success is attained within the contact . They're worthless and cowardly, and I hope anyone reading this doesn't have to deal with these bottom feeders. To obtain this information, its best to contact the applicable credit bureau instead. I just want to know who to pay to make sure things are taken off of my reports. also adviced them that this account had beeb included in ,identity fraud with a police report Renton Washington, Convergent Outsourcing Inc Renton Washington Location Claimed I had a Verizon amount owed of $800. The agencies are much more likely to sue now then in the past, even over small debts. I swapped services from Sprint to Verizon and have been paying the bill down but it's been over a month since the final bill. So yeah. Bryan Sankey - Sprint Trainer - Convergent Outsourcing - ZoomInfo 800 SW 39th Street, Suite 100Renton, WA 98057, 800-444-84857 am to 5 pm Pacific TimeMonday to Friday, New York City Residents: Please be advised that language access services, including the translation of information into a language other than English, may be available. The records of Verizon Wireless show that your balance of $38.63 is due in full. Convergent Outsourcing, Inc., Civil Action 2:21-cv-03849, see flags on bad law, and search Casetext's comprehensive legal database . Convergent Outsourcing is one of America's leading collection agencies. R-1234567). I owed a bill to Sprint which I paid to Sprint. There are plenty of articles available if you want more information and tips on how to improve your credit and reach your financial goals. Opinions are our own, but compensation and in-depth research determine where and how companies may appear. Convergent Outsourcing is not a scam. Top 86 Reviews and Complaints about Convergent - ConsumerAffairs Investigate this business and this Tom ** who could be a fake also. All FICO Score products made available on myFICO.com include a FICO Score 8, and may include additional FICO Score versions. I asked if she was sure and she said yes. Convergent Healthcare | 3,323 followers on LinkedIn. Learn about budgeting, saving, getting out of debt, credit, investing, and retirement planning. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. For more information or to verify license status, visit the NMLS Consumer Access website at https://www.nmlsconsumeraccess.org/. Debt collection from Convergent Outsourcing on Sprint phones I - reddit I owe 1,700. If you weren't paying on it then it went to collections. If they say no, you can still try further. Many factors affect your FICO Scores and the interest rates you may receive. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. Convergent Outsourcing is one of Americas leading collection agencies. Addtnl phone number: (877) 231-8886, states this Midland Credit Management has offices at 2365 Northside Drive, Suite 300, San Diego, CA but direct payments to Los Angeles, CA . Advertisers above have met our If you have questions about how making a payment will affect your credit score specifically, we encourage you to contact the credit bureau, If you have questions or need to make a change to your account. Convergent was adamant about not removing but Sprint was fast acting and informed them to remove the account. In business since 1950, Convergent is one of Americas leading collections agencies. The only advice I can offer you is not to feed into their urgency. If so how did you proceed? After calling they immediately brought it down to 1,000 but they said they will not pay to delete. I don't want to pay Sprint if it means that the Convergent line remains on my report with the line "paid in full". This company Is willing to settle for half of what they say I owe. Play video Make A Payment If you have an account with Convergent, you can make a payment online or call us at 800-444-8485. Then I tried to prompt it to let me talk to someone, & a recording came on that only said the name of the company & it hung up on me, I called at&t & they had no record whatsoever of me being a customer of theirs. All rights reserved. It was founded in 1950 and currently has about 2,300 employees across 12 offices. This company does not follow FCRA laws and should be sued into bankruptcy for all the hard they do. Maryland Residents: This agency is licensed as NMLS ID # 930053. Once you reach an agreement, ask to get the terms sent to you in writing via certified mail, and dont make your first payment to Convergent Outsourcing until you receive it. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. As an accredited agency, all of our representatives are thoroughly trained on customer service and Fair Debt Collection Practices Act compliance. For more information about reviews on ConsumerAffairs.com please visit our Never make an agreement with a debt collection agency over the phone. Las Vegas Nevada, Convergent Outsourcing, Inc. Convergent, Jefferson Capital Systems, LLC A collection from HSBC Bank which I have, nor had a account with HSBC. If they agree that the entry is inaccurate, theyll remove it from your credit report. Create an account to follow your favorite communities and start taking part in conversations. Sprint Trainer at Convergent Outsourcing . https://money.com/how-to-remove-convergent-outsourcing-from-your-credit-report/. Of course, things are a little different now after the pandemic. Sprint/convergent outsourcing - myFICO Forums - 6111159 Unfortunately, if a bill remains unpaid, the original creditor may employ the services of a third-party debt collection agency to pursue the debt. How do I setup a payment plan? Renton Washington, Convergent Outsourcing Inc bill scam/fraud Renton Nationwide, palisades collection convergent outsourcing, inc I recived a bill today in my name but with my x husbands last name spelled wrong for an at&t bill, I have never had at&t service, I called to dispute it & all I got was them wanting to confirm who I was on a recording & wanting payment for over $400.00 !! I have never purchased anything from this company and am not familiar with this billing. They're trying to collect $2,200.39 of which I have no idea what this is. What the BBB has done to consumers for over 100 years is one of the many reasons why Ripoff Report was created. I decided to call Sprint today. With account paid and settled. If this describes your current situation, send a letter to Convergent Outsourcing and request a goodwill deletion. In addition to suffering the annoying and aggressive practices debt collectors, such as Convergent Outsourcing, engage in, a debt sent to collection can have a major impact on your credit score. REBUTTAL BOX I paid them in full. So, now I'm not sure how to handle this. We appreciate the opportunity to respond to your concerns. Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating. This can vary for each state but generally means they can't call before 8 a.m. or after 9 p.m. local time, unless you've requested that they call outside of those hours. Convergent Outsourcing is a debt collection agency that's been in business since 1950. I called Sprint to get some information on the account. Originating in 1950, its current headquarters are in Renton, Washington. The phone number (mine) is unlisted, private. Please note that it is Sprints policy to have its Outside Collection Agencies report any unpaid debt to the 3 major credit bureaus; If the customer reaches a settlement arrangement with the agency and pays the agreed upon amount the reporting will be changed to show a charge off settled in full. We also do not buy debts - the debt that you may owe is still owned by the original creditor. As an accredited agency, all of our representatives are thoroughly trained on customer service and Fair Debt Collection Practices Act compliance. The more complaints are filed by consumers, the more likely they will be investigated for fraud. After multiple calls, transfers, and explanations and explaining to each agent: THIS IS A FRAUDULENT CLAIM; AGENTS ALWAYS HANG UP ON ME WITHOUT RESOLUTION. For more information, read, How to Remove First Federal Credit Control from Your Credit Report, How to Remove First National Collection Bureau, Inc. from Your Credit Report, How to Remove Frontline Asset Strategies from Your Credit Report, How to Remove DCM Services from Your Credit Report, How to Remove FMA Alliance from Your Credit Report, remove the collection entry from your credit report, How to Remove Convergent Outsourcing from Your Credit Report, Telecommunication suppliers such as Sprint and T-Mobile, Failing to respond to debt validation requests. If you cant secure a goodwill deletion, the next step is to request debt validation from Convergent Outsourcing to identify if theres any inaccurate reporting regarding your debt; this may allow you to delete it. Balance due is 1700. I paid them today, now waiting to see what will happen. They said according to sprints policy they cannot delete from the trade line. We also understand that you may be hesitant to give your information over the phone or online. Note: I recorded both Sprint phone conversations. I never spoke to them again. FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. You may find that it wont budge, even after you try the strategies above. - Tell them you want to pay in full directly for your old bill. If you make this agreement, you MUST have it in writing, if it isn't is writing, there is no agreement. Many companies featured on Money advertise with us. Show proof if you have. Neither one is in the wrong legally. If they don't, the collection agency may just update it to paid/$0 balance and it will remain on your credit reports for 7 years from the DOFD. If the collections debt is paid there would be nothing to put on the credit. Payment FAQs How do I find my account number? If you find any inconsistencies, you can file a dispute with the three major credit bureaus. North Carolina Residents: This agency is licensed by the North Carolina Department of Insurance, Company Number: 119507691, 119500362, 119500979, 119500976, 119506893, 119507004, 119506891, 119506890, 119506889, California Residents: California license pending. Sprint cannot make exceptions to this policy. Received notice of debt collection. https://www.ripoffreport.com/reports/convergent-outsourcing-inc/renton-washington-98057/convergent-outsourcing-inc-scam-collection-for-sprint-renton-washington-1174751, Convergent Outsourcing, Inc. Convergent Outsourcing, Inc. CONVERGENT OUTSOURCING FRAUDULENT COMPANY Renton Washington, Convergent Outsourcing, Inc. Convergent Mailed me a notice to collect a debt that doesn't exist. FRAUD ALERT! They say Im past due in the amount of,$1,613.85. I called Sprint to try set up payment but whenever i ask to pay and if account will be recalled they give me Convergent phone number to call.